Susan Conley, administrator of Canterbury Tower in Tampa, was honored as the statewide 2017 Nursing Home Administrator of the Year by the Florida Health Care Association.
The award, the highest honor given to a nursing home administrator in Florida's long term care profession, was presented before an audience of 800 at the association's annual conference early last month in Orlando.
Conley is a registered nurse and a former director of nursing with more than 20 years working in long term care.
"One aspect of her being an exemplary leader is her open-door policy with staff," said Human Resources Director Margaret Hartstein in a news release.
"She is highly respected and not afraid of change to ensure the betterment of residents, family members, staff and the health center."
Proactive in resident growth, Conley, along with her Yorkie, Sophie, and residents' family pets, provide pet therapy. She visits residents and goes on facility outings to further expand community development.
Residents and staff members praised Conley as an inspirational leader, according to the release. She has been deemed an agent of change, constantly looking for innovative outcomes for the team around her.
"Susan's unwavering commitment to quality is unparalleled," said Emmett Reed, Executive Director of Florida Health Care Association. "Her sustained efforts have consistently resulted in delivery of outstanding care for those in her center and surrounding community."
The 2017 Administrator of the Year award is part of Florida Health Care Association's Long Term Care Achievement Awards. These awards annually honor the Nursing Home and Assisted Living Facility Administrators of the Year, Volunteers of the Year, Resident of the Year, and a number of community volunteers for their service to long term care.